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| What is Facilis Group? |
| Facilis is the market-leading management consulting and technology services group dedicated to delivering business growth for promotional products distributors in North America. |
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| What is a Facilis "Partner"? |
| We refer to the owners and distributors that join Facilis as "partners" - partners in that we work with you to provide the support and systems you need to grow your company in a sustainable and autonomous way. |
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| What will it cost me to be a Facilis Partner? |
| As a Facilis partner, you pay a monthly fee based on your company revenues, to take advantage of all the programs, consulting and software systems that Facilis provides. Contact us for additional information. |
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| What services do you offer? |
| Facilis takes a strategic and holistic view of your business to help drive company growth through a two-pronged approach that combines best practices consulting and services with an integrated Web-based business management system designed specifically for promotional products distributors. |
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| How is Facilis different? |
| Facilis takes an end-to-end approach to your strategic business growth and profitability that includes both best practices programs and leading edge technology. Unlike franchisers, Facilis partners keep complete autonomy over their businesses and finances. Unlike software systems providers, Facilis focuses on strategic business growth and profitability. Unlike product Web site providers, Facilis offers an end-to-end solution, not just a Web site. Unlike buying groups, Facilis provides better managed products and the tools to promote these more effectively. |
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| How will you grow my sales? |
| We will help you grow your sales through a multi-faceted approach that includes the Facilis Signature Collection, Facilis University training programs, the @ease sales management and productivity enhancing tools, Web-based marketing programs, ongoing consulting support and more. Every Facilis partner can demonstrate measurable increases in sales revenues within the first year. |
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| How will you increase my gross profit margin (GPM)? |
| Facilis partners see significant improvements in their GPM through benefits realized from vendor rebate programs, buying leverage, optimized sales training, centralized graphic services, and efficiencies gained from the @ease business management system. Facilis partners typically increase their GPM by at least 4% within the first year. |
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| How will you lower my operating costs? |
| Optimizing human resources, business processes, vendor contracts and centralized services are key to reducing operational costs. Facilis provides the tools to increase efficiencies across multiple functions, and to eliminate redundant and error-prone processes. |
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| How will you accelerate my marketing? |
| Effective and sustained marketing programs are essential to building your company brand and engaging your target audience. Facilis works with you to implement a multiple touch point program for online marketing. This includes a high-end product Web site, regularly scheduled email campaigns on current and seasonal themes, marketing mailings, and more, to ensure that your company makes a positive and professional impact all year long. |
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| How will Facilis impact my sales team? |
| Facilis has the tools and training to empower your sales reps to build their pipeline faster, sell higher average orders, engage more effectively with clients and prospects, and increase their productivity. |
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| How do I know if I'm a fit for Facilis? |
| Facilis partners typically have $2-10 million in annual revenues, three or more salespeople, a product show room, and - most importantly - a keen desire to grow. If you want to take advantage of a proven model for growth without relinquishing any control over your company, your brand or your finances - you should be talking to us. |
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| How is Facilis different from franchisers and paid affiliations? |
| Facilis lets you maintain complete autonomy over your business, including finances and operations, and assures the freedom to retain and build your own brand. Facilis partners do not relinquish any control or brand identity. It's your company - we help you grow it. |
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| How is Facilis different from business management software providers? |
| We deliver more than just a single-point software solution - we deliver an end-to-end approach to deliver scalable growth that includes fully integrated business automation, results-driven sales processes, high impact marketing programs, buying leverage, best practices consulting, centralized graphic services and more - all linked and integrated for maximum results. |
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| How is Facilis different from website and online product aggregation providers? |
| Facilis offers an end-to-end solution that encompasses all the critical components for sustainable growth. In addition, the Facilis online product component is focussed on the best products from the best vendors only. The Facilis approach is predicated on quality and market-ability, as opposed to quantity. |
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| How is Facilis different from industry alliances and buying groups? |
| Facilis' advantage over this model is once again based on its holistic approach to business growth. Facilis also provides buying leverage, but with better managed products, the tools to promote these products and a higher level of credibility toward supplier negotiations. |
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| If I join Facilis, how will I handle orders outside of the Facilis Signature Collection? |
| The Facilis Signature Collection presents a carefully screened selection of the industry's most popular and market-able products. Understanding that partners will have product preferences outside of the Facilis Signature Collection, we make it easy to integrate and process these exceptions at your request. We simply encourage users to use the Facilis Signature Collection whenever possible as it increases the efficiencies of these orders and provides more significant product margins. |
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| How will you ensure my company's security within your Web-based system? |
| Facilis employs the most current and exacting online security measures to protect your data and your privacy, which also include comprehensive backup facilities. We will be pleased to provide you with detailed information on our security measures at your request. |
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| What about my suppliers that aren't a part of the Facilis preferred supplier roster? |
| Facilis partners have the flexibility to easily add their own vendors to the Facilis system. |
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| Have any Facilis partners failed to grow? |
| No. All Facilis partners have demonstrated measurable growth for every year of their partnership. In 2007, for example, all Facilis partners enjoyed growth of at least 5%, to as much as 83%. |
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| If Facilis provides marketing programs, do I still require a marketing resource? |
| Facilis marketing programs keep your sales reps in front of their prospects and clients year round. Our programs support your company brand and are customized to your team. These programs are ongoing and employ email, Web site, search and catalog components. Some of our partners elect to transition internal marketing roles into sales or inside sales roles - from cost to revenue-generating functions. |
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| What are examples of reporting capabilities, and what if I need a report that doesn't currently exist in the system? |
| Facilis understands that information is everything. Facilis @ease reporting and analysis capabilities are a key strength of the system. Sales reps are empowered with an on-line analysis of their sales, client rankings, product rankings, WIP (Work in Progress), A/R reports, vendor analysis, new business development reports, sales target reports and more. Management can additionally view and analyze an individual or the company as a whole. You can be anywhere in the world and get real-time sales reports via the Internet. Furthermore, when each user logs in, the first screen they see is a Dashboard which provides a snapshot of their account including their daily tasks. Facilis @ease anticipates virtually every requirement for reporting, and, if requested, can create a custom report for you. |
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| Facilis provides a multitude of programs and services. Are there additional charges for these? |
| No. There are no charges for any of the value-add services we provide, including marketing programs, consulting services, training and more. One exception is Facilis Graphic Services, which is an optional service that includes additional charges as it typically replaces any of your existing graphics resources. |
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| I am interested in joining. What are my next steps? |
Contact us to schedule a Webinar or a visit to your location.
Randy Conley
Director of Business Development
Call us today: 905-990-0151
Schedule a Demo: rconley@facilisgroup.com |
